FAQ – vayra

FAQ

General

Do you accept online payments? Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

What forms of payment do you accept? What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also offer Shop Pay installments.

Can I cancel or change my order? Can I cancel or change my order?

We regret that we are unable to cancel or make adjustments to an order once it has been placed.

We are unable to re-direct a shipped package to a secondary shipping address. If a shipper is unable to complete delivery to the original shipping address provided, the package will be returned to the fulfillment center and processed as a return.

How long until I recieve my order? How long until I recieve my order?

We aim to ship out all orders within 2 business days. To read more information on our shipping times and policies click here.

Do you ship internationally? Do you ship internationally?

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Do you offer refunds? Do you offer refunds?

Yes, please read more about our return policy here.