If you're not in love with your pieces, you can return your items back to us within 14 days.
- If your item is not suitable, you can return it to us within 14 days of receiving your order.
- We currently do not offer free returns. All shipping costs are at the expense of the customer.
- To start a return please click here.
- Refunds will be sent back to your original payment method after your return has been received and processed by our warehouse. Please allow up to 10 business days after your return has been delivered to our warehouse to be processed.
- Return requests must be made within 14 calendar days of receipt.
- Items must be returned in new, unused condition.
- Items must have "Do not remove this tag" and branded swing tags attached and unaltered.
- We reserve the right to refuse any returns that do not meet the return policy requirements.
- Please contact firstname.lastname@example.org should you need anymore assistance.
How to Submit a Return Request
Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.
1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return. Please allow 1-2 business days for your request to be reviewed.
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
- We do not currently offer exchanges.